Ryan,

To you and your team - many thanks for the lovely break we had last week.  It is always good to experience the great facilities and service of Pumula.  We certainly look forward to coming back. Andrew, Nikola, Cameron and Sebastian

Charmaine Swart,

Just want to say a huge thank you for the weekend away which I won at Pumula which we took this weekend just passed, it is an absolute stunning place I never saw the kids had to fight with them to come and eat they had an absolute ball, your childrens entertainment is absolutely wonderful so nice when the kids are properly entertained your really don’t get that much anymore.  Your staff are amazing so polite and friendly from the cleaners right up to management, the food well I think I have put on about 2kgs it was delicious – your whole hotel is stunning.

Helen Horsman

I would like to take this opportunity to thank you for your warm hospitality on our recent visit to your hotel. I am very sorry that we didn’t get the opportunity to thank you personally for all your assistance, especially when our daughter Georgia was so ill. You not only showed great empathy with us and her but you were also very practical in your assistance. Thankfully by the time we reached JHB she was feeling a lot better. You were very calm in a panic stricken moment. We have literally travelled the world on every continent and not had a manager with so much interest in his guests and practical local help. It was a pleasure dealing with you and I wish you every success in your future career in this industry. I would also like to extend my thanks to all the staff who were quite excellent. The food was fantastic. I will definitely be recommending Pumula Beach Hotel to all my friends.

Terri Frederic

Thank you so much for a wonderful stay.Please forward tahnks to all your staff - you are all so helpful and friendly and made us feel very much "at Home". We look forward to seeing you all again in the future.
The Fowler's 
On behalf of myself and my family, a big thank you to Pumula beach hotel for a lovely stay.[ even if it was only for one night ]
We have travelled quiet extensively, and especially the Wild Coast, and the Pumula hotel beats everyone hands down.
It is human nature to try and find something to moan about, and for a change we only have praise for the staff and the hotel.
The rooms are an absolute breathe of fresh air, the food was fantastic and most importantly, the staff are phenomenal, especially the lady that was on duty at the reception. 
For a rating of three stars the rest need to take a feather out of Pumula hotel's cap.
Once again, a huge thank you.

Raksha

I would like to say thank you to you and the staff at Pumula for a wonderful week. It is a fabulous place and I will definitely be back. The facilities especially for the children are great...

I will recommend this place to everyone I know looking for a family holiday.

Yvonne

I just wanted to drop a quick thank you note for a fabulous holiday. We've just enjoyed a fabulous week-end at Pumula Beach Hotel and had the most relaxing, happy family time that we have been able to enjoy in *years". We regretfully only stayed for 2 nights (from Friday until Sunday) and didn't feel nearly ready to leave yet, but it was truly wonderful. Every single staff member we encountered was friendly, helpful, cheerful and informed. Everyone went out of their way to allow us to enjoy a great week-end. Our children were so well entertained taht they literally didn't have time to be bored, and all the activities and meals were varied and delicious. I can only hope that next time we'll be able to have an even longer holiday :) Thank you so, so much for all your hard work - we loved it.

Warm regards, Yvonne

Letter 2

Letter 3

Tonya Keating

Thanks again for an exceptional experience.  The holiday was absolutely the best we have had!  Thanks to all your staff too, and for the extra mile everyone seems to go for any of the guests!!

It was great to meet you, thanks for all the interesting information, and exquisite red wine tastings - any chance you can send me the list of the three wines we enjoyed? 

Girls had a blast, so did we!  Tora's last words were, "I didn't get to say goodbye to Ryan" :( 

Here is the pic as promised, quite large attachments, was trying to send you more, but it's blocking up the server :(

Thanks again for absolutely everything!  Take care, and at least now that we have gone, your liver can take a rest :) 

Ciao 

Brenden, Tonya, Tora, Tia & Mika Keating

Shongweni, KwaZulu-Natal

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 


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